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Connecting OffGrid to a Windows host device

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9 comments

  • Andrew Shackleton

    I have a strange problem with my old Dell Latitude E6430 running Windows 10.  I get as far as step 4: pairing OffGrid.  I get the blue flashing light on the OffGrid, I add the device from Windows 10, Windows 10 says it is paired but the offGrid seems to have turned itself off.  Windows 10 still says it's paired but I do not see it listed in MIDIberry.  If I then switch the offGrid back on, I get a trace of white lights on the 4x4 grid but it immediately switches itself off again.  It may well be because the laptop is old?  The latest bluetooth driver I could find is from 2016.  Thanks.

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  • birdkids Support

    Andrew, this behavior might be resolved with the latest update.
    Please check if your device is already on the latest revision: https://offgrid.birdkids.io

    And if the upgrade resolves that issue.

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  • Andrew Shackleton

    Actually yes that worked :-)  I upgraded the firmware when I first received the unit (4 days ago).  Didn't think to upgrade again.  So just upgraded and it all works.  Thank you.  Should I be checking the firmware update quite frequently in these early days?

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  • Andrew Shackleton

    Although it seems to have lost the ability to move up/down octaves since the update

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  • birdkids Support

    Good catch, we should have a fix for the fix now online 👍

    Let us know if it works for you! Early days should see lots of small fixes to early adopter feedback. Let's keep in mind the biggest challenge of a Class-Compliant device is to deal with all the different ways Bluetooth LE and USB are handled on multiple OS's

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  • Andrew Shackleton

    Yep that fixed it.  No probs, I totally understand how complex such things are :-)

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  • 1ceb0x

    I am getting the exact same problem as Andrew had prior to performing his update. Mine was fine prior to updating the firmware but after updating, I am no longer able to pair any of my 2x offgrid devices via my android phone Sony Xperia 1 II on Android 11. I can no longer pair it with midi+btle application either. It connects for a second, flashes the pads then turns off by itself. My android then will pop a message saying "Pairing rejected by Offgrid" 

     

    Also - is there a way to connect the device to a windows PC that does not have ble? Maybe through the usb cable? 

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  • Luke McCullough

    I have a Dell G3 laptop that I am seeing the same issue, even on the latest firmware.

    After step 4. the Offgrid turns itself off, and it is never seen in MidiBerry. Anything I can try or collect to debug this? 

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  • Andrew Shackleton

    Hi Luke,

    It is fairly picky the order you do things.  I just tried again, several times and it didn't appear to work so I:

    1.  Unpaired OffGrid with laptop

    2.  Started LoopMIDI and created a loopback port

    2.  Paired again

    3.  Opened MidiBerry and it appears in the list

    4. Selected OffGrid as input and loopMIDI Port as output

    And after a few attempts it started working again.  The problem isn't necessarily the OffGrid it is that Windows 10 doesn't natively support MIDI BLE, so all applications have to use the routing from MIDI BLE -> MIDI which is what loopMIDI and MidiBerry do.

     

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